I will be shipping all items via US First Class mail. All orders ship with tracking, delivery confirmation, and email notification when your package ships. USPS priority shipping now available for US domestic customers, this only affects the speed of delivery once an item ships, not the time it takes me to create it. But once your item ships should reach you in USPS priority time of 2 - 3 days. You also get 100$ insurance on expedited orders.
Please make sure your address is correct on your account information *before* you submit your order to ensure the item gets to you! I am not responsible for lost packages due to incorrect addresses in the system. I receive the info you input here on Etsy so I have no way to know if it is missing an apartment number, etc. I do try to validate all addresses, but I do bulk shipping of hundreds of items a week, and sometimes in a day, so it is impossible to catch everything on my end. So please make sure your address info is correct, and if you are on mobile phones watch out for auto text mishaps.
Due to the risk of mailing jewelry international, all international orders are insured and is included in the shipping cost.
My items are made in USA using American supplies safe and non toxic jeweler grade materials.
All items are handmade and please allow 1 - 10 business days. Most of my items are made to order, popular items are kept in stock and ship faster 3 - 5 days than items that I have to make. All silver items are made to order please allow two weeks. All made to order items have 6 business day creation time and 3 - 5 business days processing time to ship. Please allow enough time before ordering for birthdays or holiday gifts, shipping times may increase due to amount of orders during months such as October - December and February, please understand during the holidays my orders increase, thanks.
All items are described in the listing. I cannot accept returns on items because of size or color, or other issues that have been stated clearly on the listing. No color exchanges. All items are tested during creation, and before packing and actually packed while glowing to make sure all items glow before being shipped out. My jewelry is made a very specific way and is glowing during its creation and when I pack it to ship to you.
Made to order items cannot be returned.
Studio hours: 7 AM CST - 7 PM CST Mon - Fri. Please allow at least 24 hours to reply to message. Studio closed federal holidays.
Green and aqua are the brightest glow colors. If you are concerned with glow intensity get those colors. The violet needs ample UV rays from direct sunlight on bright sunny day, indoor lighting does not charge them so you need to wear outside! All items are tested during creation, and before packing and actually packed while glowing to make sure all items glow before being shipped out.
Different glow colors glow various lengths of time depending on amount of sunlight provided, different types of necklaces and styles will glow differently. Please wear in direct sunlight on a non cloudy day, during winter periods exposure to sunlight may need to increase. After being in sunlight for 30 minutes item will glow in the dark.
I hope to spread lots of beauty all around the world through my creations that you will see for sale here in my shop.